Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from treeterra.com.

Personal information we collect
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking about Order Information.

We use Shopify to power our online store. Shopify collects Information about how you access our website, including information about the device and browser you use, your network connection, your IP address, and details about how you browse through our website and Shopify platform. Shopify collects some of this information by using “cookies” or other similar technologies directly from your device. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Sharing your Personal Information
We share your Personal Information with the Shopify platform as described above – you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Minors
The Site is not intended for individuals under the age of 18.

Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@treeterra.com